About
My TELUS is a mobile app for managing TELUS accounts and services. View and pay bills securely using credit card, bank transfer, or pre-authorized payments. Mobility customers can monitor monthly data, text, and voice usage, set data limits with overage protection, download past bills, and customize add-ons like international texting and data top-ups. Home Services customers can upgrade internet plans, manage data usage, and control Pik TV and Optik TV channels and theme packs. Log in with facial or fingerprint recognition. Access account balances, update your profile, and view special offers and rewards. TELUS Assist chatbot provides 24/7 support.
Highlights
- Pay bills by credit card, bank transfer, or pre-authorized payments
- Monitor monthly data, text, and voice usage with Siri Shortcuts integration
- Set data limits and enable overage protection for Mobility plans
- Facial or fingerprint recognition login
- Manage Pik TV and Optik TV channels, theme packs, and premium selections
- 24/7 TELUS Assist chatbot support
Best for
TELUS Mobility and Home Services customers who need to manage bills, monitor usage, and control services from their iPhone. Small business account holders can also access select features.
At a glance
My TELUS is rated 1.8 out of 5 from 56 ratings and is available on iOS and Android — all free to download.
It is developed by TELUS Communications Inc..
Screenshots
Frequently Asked Questions
- Is My TELUS free?
- Yes — My TELUS is free to download on iOS and Android.
- What platforms is My TELUS available on?
- My TELUS is available on iOS and Android.
- What is My TELUS?
- My TELUS is an app for TELUS customers to view and pay bills, monitor data and usage, manage services, and access account information. It supports biometric login and includes 24/7 chatbot support.
- What payment methods does My TELUS accept?
- You can pay by credit card (Visa or Mastercard), through your bank, or set up pre-authorized payments.
- Can I monitor my data usage in My TELUS?
- Yes. Mobility customers can monitor monthly data, text, and voice usage with Siri Shortcuts integration, set data limits, and enable overage protection.
- Does My TELUS work with TV services?
- Yes. Home Services customers can manage Pik TV and Optik TV channels, theme packs, and premium selections directly in the app.
- What are the alternatives to My TELUS?
- My TELUS is similar to MyRogers - Manage your account, Cash App, Monzo Bank - Mobile Banking, and Wise: Global Money Transfer. Browse related apps by tag: banking.