About
My TELUS is a mobile app for managing TELUS accounts, paying bills, and monitoring services. View account balances, pay by credit card or bank transfer, set up pre-authorized payments, and access past bills. Mobility customers can monitor monthly data, text, and voice usage, set data limits with overage protection, and customize add-ons like international texting and data top-ups. Home Services customers can upgrade internet plans, manage data usage, and control Pik TV and Optik TV channels. Log in securely using facial or fingerprint recognition. The app includes a 24/7 TELUS Assist chatbot for account support. Small business accounts are supported; requires iOS 13.0 or later.
Highlights
- Pay bills by credit card, bank transfer, or pre-authorized payment
- Monitor monthly data, text, and voice usage for mobility customers
- Set data limits and overage protection for mobile plans
- Manage Pik TV and Optik TV channels and add-ons for home services
- Biometric login with facial or fingerprint recognition
- 24/7 TELUS Assist chatbot support
Best for
TELUS mobility and home services customers who want to manage their accounts, monitor usage, and pay bills from their iPhone. Small business account holders can also use the app.
At a glance
My TELUS is rated 1.8 out of 5 from 56 ratings and is available on iOS and Android — all free to download.
It is developed by TELUS Communications Inc..
Screenshots
Frequently Asked Questions
- Is My TELUS free?
- Yes — My TELUS is free to download on iOS and Android.
- What platforms is My TELUS available on?
- My TELUS is available on iOS and Android.
- What is My TELUS?
- My TELUS is an app for TELUS customers to view and pay bills, manage services, monitor data usage, and access account information from their iPhone. It supports biometric login and includes 24/7 chatbot support.
- What payment methods does My TELUS accept?
- You can pay by credit card (Visa or Mastercard), through your bank, or set up pre-authorized payments.
- Can I monitor my mobile data usage in My TELUS?
- Yes, mobility customers can monitor monthly data, text, and voice usage, set data limits, enable overage protection, and customize add-ons like international texting and data top-ups.
- Does My TELUS work for home internet customers?
- Yes, home services customers can upgrade internet plans, monitor data usage, manage Pik TV and Optik TV channels and theme packs, and control Wi-Fi settings.
- What are the alternatives to My TELUS?
- My TELUS is similar to MyRogers - Manage your account, Cash App, Monzo Bank - Mobile Banking, and Wise - Global Money. Browse related apps by tag: banking.