About
Fido My Account is a mobile account management app for Fido customers in Canada. Track real-time data usage with Data Bytes™ notifications, manage SIM and eSIM cards, pay bills securely, and customize your plan with add-ons like extra data and roaming options. Activate 1 free hour of data up to 5 times monthly on select Fido Pulse plans, manage multiple family lines in one place, check device upgrade eligibility, and access 24/7 support through a virtual assistant. The app also includes travel management features to hold or suspend service when out of town, and exclusive Rogers Bank offers for Fido customers.
Highlights
- Real-time data usage tracking with notifications to avoid overage charges
- Activate 1 free hour of data up to 5 times monthly on select Fido Pulse plans
- Manage SIM and eSIM cards, activate, swap, or manage directly in the app
- Manage multiple family mobile lines in one place
- Secure bill payments and plan customization with add-ons
- 24/7 support via virtual assistant and support articles
Best for
Fido customers in Canada who need to monitor their mobile data usage, manage family plans across multiple lines, and handle account services like bill payments and device upgrades on the go.
At a glance
Fido My Account is rated 4.2 out of 5 from 974 ratings and is available on iOS and Android — all free to download.
It is developed by Fido Solutions Inc..
Screenshots
Frequently Asked Questions
- Is Fido My Account free?
- Yes — Fido My Account is free to download on iOS and Android.
- What platforms is Fido My Account available on?
- Fido My Account is available on iOS and Android.
- What is Fido My Account?
- Fido My Account is a mobile app that lets Fido customers manage their account and services, including tracking data usage, making secure payments, managing SIM and eSIM cards, and customizing their plan with add-ons.
- How does Data Bytes work?
- Data Bytes gives you 5 extra hours of data each month on select Fido Pulse plans. You can activate 1 free hour of data up to 5 times per month by shaking your phone in the app.
- Can I manage multiple family lines in the app?
- Yes, you can manage all your family's mobile lines in one place, and secondary users can log in as guests with their mobile number to view usage and manage their own line.
- What travel features does the app offer?
- You can check travel options and roaming features on your plan, and choose to hold or suspend your service temporarily if you're traveling out of town or out of the country.

